AvantCare - Client-centric Care Management Software
AWARD WINNING SOLUTIONS FOR CARE PROVIDERS
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Social engagement

 

· Keyword monitoring;

· Incident integration.


Key functions

  • Manage real-time streams of posts with social channel including Facebook, Twitter, LinkedIn and others to engage users;

  • Sentiment analysis other analytical to see more detailed information about the areas that matter the most to you;

  • Convert social discussion to internal case management;

  • Create and manage activity maps to see real-time visualisations of posts with location information.