Better care decisions with continuous audit readiness
AvantCare helps enterprise care organisations deliver consistent, high quality care across complex regulatory environments (e.g., NDIS, SAH, Medicare, DVA). By embedding governance, evidence capture, and assistive intelligence into everyday workflows, AvantCare supports better clinical and operational decisions, improving outcomes for clients while maintaining continuous audit readiness across services, funding models, and regulatory frameworks.
AvantCare is implemented through a long-term partnership with executive leadership to support sustainable, organisation-wide improvement as complexity grows.
.avif)
Trusted by care organisations across Australia
Built to support care quality, governance, and confidence
Enterprise care delivery involves interconnected processes across frontline teams, operations, finance, quality, and governance. Care maybe delivered in one part of the organisation, documented in another, approved elsewhere, and reported through separate systems. When these processes are fragmented, organisations experience duplication, inconsistent data, delayed decisions, and increased compliance risk, often relying on manual workarounds or individual knowledge to fill the gaps.
AvantCare is designed to bring these processes together into a coherent operating model. It connects care delivery, documentation, workforce activity, approvals, funding, and reporting into structured, integrated workflows. This helps organisations clearly understand how work flows end-to-end from frontline care delivery through to evidence capture, validation, financial processing, and executive reporting.
By aligning processes across departments and embedding governance into everyday operations, AvantCare supports greater transparency, stronger accountability, and more consistent decision-making. The result is improved care quality, clearer oversight, and the confidence to operate effectively in complex regulatory environments.
Clear understanding of critical business processes
AvantCare enables a structured review of critical business processes and how they link together, helping organisations move from siloed activities to a shared understanding of the full care, funding, and governance lifecycle.
Visibility of the entire client experience
Teams gain end-to-end visibility of the client journey. From intake and service delivery through to documentation, incidents, and outcomes, supporting continuity of care and more informed, evidence-based decisions.
Collaboration through integrated workflows
By integrating workflows across departments, AvantCare supports collaboration and shared problem-solving between frontline staff, operations, finance, and governance teams — during implementation and as part of ongoing improvement.
Faster, more confident decision-making
With reliable, connected information available when it’s needed, staff and leaders can identify issues earlier, respond more effectively, and make defensible decisions aligned with organisational standards and regulatory expectations.
Elimination of process and data duplication
Unified workflows and shared data structures reduce duplication of effort and information, improving data quality while lowering administrative burden and compliance risk.
Implementation as transformation
Enterprise change requires partnership
Implementing AvantCare is a structured transformation journey focused on improving care outcomes, strengthening governance, and enabling connected ways of working. Through implementation, organisations:
Review and align critical business processes
Establish shared ownership across departments
Embed evidence capture and governance into everyday practice
This ensures care quality and audit readiness are strengthened, not disrupted as the organisation evolves.
Case Studies
Enterprise outcomes require enterprise solutions
Organisations partner with AvantCare to strengthen governance, improve compliance outcomes and support sustainable growth, not through short-term fixes, but through long-term transformation aligned to their operating reality.
“Our focus on technology is about supporting our staff and clients to achieve a better relationship, which ultimately drives better outcomes for our clients.”
CEO of Civic Disability Services
Enterprise-grade security and governance, built in
AvantCare is designed for organisations operating in regulated environments, with security, privacy, and auditability embedded across the platform, not added as an afterthought.
ISO 27001 certified
AvantCare operates under an ISO 27001-certified information security management system, ensuring structured controls for risk management, data protection, and continuous improvement.
Australian data processing & storage
All customer data is processed and stored within Australia, supporting data sovereignty requirements and alignment with Australian regulatory and funding obligations.
Single Sign-On with Microsoft Entra ID
AvantCare integrates with Microsoft Entra ID to enable secure Single Sign-On, centralised identity management, and enforcement of organisational access policies.
Fully auditable platform actions
All critical actions within the platform are logged and auditable, providing traceability and accountability to support governance, investigations, and regulatory reviews.
Regular penetration testing and security assessments
The platform undergoes regular independent penetration testing and security assessments to identify risks and maintain a strong security posture over time.
Data loss prevention and advanced security controls
AvantCare integrates data loss prevention and advanced cybersecurity controls to protect sensitive information and reduce the risk of unauthorised access or data leakage.
Avantcare core Feature list
Built for compliance‑critical environments
Budget Management
Structured budget oversight aligned to funding frameworks including NDIS, HCP, CHSP and other regulated models. Monitor allocations, utilisation and variance in real time to reduce financial risk and improve transparency.
Service Agreements & Quotations
End-to-end agreement management from intake through approvals, variations and renewals. Ensure alignment between funding rules, service commitments and documentation standards.
Rostering
Skills-based rostering aligned to participant plans, award conditions and operational constraints. Optimise workforce allocation while maintaining compliance and service continuity.
Client Profile
A unified, structured client record consolidating assessments, plans, services, incidents and documentation. Provides a complete and traceable view across the care lifecycle.
Case Notes & Clinical Evidence
Structured case documentation embedded into workflows, ensuring evidence capture supports audit readiness, safeguarding obligations and defensible care decisions.
Invoicing & Claiming
Accurate, traceable claiming aligned to funding rules and service delivery records. Reduce revenue leakage and improve financial control across programs.
Reporting
Configurable reporting frameworks supporting executive oversight, regulatory compliance, funding accountability and operational performance monitoring.
Integration
Enterprise-grade integrations across finance, payroll, HR and third-party systems, enabling a connected operational ecosystem without data silos.
Custom Integrations
Flexible integration capabilities supporting unique enterprise ecosystems and regulatory data exchange requirements.