AvantCare
Driving Social Value Through Empowerment
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Capabilities

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Capabilities

 

Built on Microsoft Technology for Agility, Maturity and Security

 
 

AvantCare deploys through a modular structure, ensuring we can provide specific solutions tailored to your organisational needs.

 
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MODULES & CAPABILITIES

 
 
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Scheduling & Rostering

Client Management

  • Deliver Client centric schedules based on client demands

  • Simplify rostering by recurring scheduling templates and prefer support workers for clients schedules

  • Comply with NDIS and other compliance needs on skill compliance, client staff ratio and record keeping

  • Speed up the rostering process by matching support workers with the right skills, travel distance and availability with individual clients

  • Minimise costs in travel time and distance

  • Improve engagement in referral and client on-boarding process

  • Reduce administration time and costs by integrated website enquiry form

  • Improve service budget utilisation in service agreement set up and ongoing funding management

  • Manage client risk in medical conditions and risk assessment

  • Deliver evidence based outcomes via goal progress tracking

  • Comply with client record keeping with case notes and service recording

  • Simplify billing in individualised (e.g. NDIS) or Block funding (e.g. Mental Health Commission) billing calculations

  • Reduce claiming delay in NDIS and DEX integration

  • Support Medical Care integration


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Mobility

  • Designed to simplify and reduce admin time for support workers

  • Instant access to the right information needed, including work schedule, client information, emergency contact detail, medical conditions and case notes history

  • Simplify processes regarding leave requests and availability management

  • Reduce delays in internal referrals and incident reporting

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Client Portal

  • Empower your clients with ease of access to their key information

  • Increase transparency in support schedule, service history and funding balance

  • Conveniently update contract details and service preferences


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Reporting & Business Intelligence

  • Powered by leading analytic and business intelligence platform – Microsoft Power BI

  • Visualise key business information such as client numbers, service revenue, resource utilisation and other KPI’s

  • Gain new business insights and make data-driven decisions

  • Be informed on service standards and service delivery status

  • Capability to connect beyond CMS, finance and payroll. Visualise data from health monitoring services, building maintenance and other data sources.

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Document Management

  • Secure storage on client documents such as assessments, service agreements and medical documents

  • Simplify document version control and collaboration

  • Get more done via document templates and workflows


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Marketing Integration

  • Transform client engagement processes via lead prioritisation, automate hand-off and track progress with shared information

  • Act upon strategic segments with AI-driven insights

  • Improve marketing ROI in multichannel campaigns, personalise buyer experience and survey customers

  • Simplify event management

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Volunteer Management

  • Simplify the volunteer on-boarding process

  • Centralise Management of volunteer skills, preferences, certificate and other core volunteer information

  • Accurate recording of contributions and provide recognition


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Donation Management

  • Manage corporate donations, fundraising programs and planned giving in one source system

  • Demonstrate social impact through distribution and different indicators.

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Security & Compliance Information

  • Hosted in a secure Australian data centre with geo-redundancy

  • Simplified access control via Active Directory integration

  • Roles based security for individuals

  • User audit history


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Incident Management

  • Manage incidents and complaints in accordance with NDIS Quality and Safeguarding framework

  • Evidence of incident management for audits

  • Stay informed via report notifications and escalation workflow

  • Quality monitoring and improvements

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Self-Audit Assessment

  • Capture NDIS Practice Standards and Quality Indicators performance longitudinally

  • Involve front-line support workers, quality managers or even clients and their families


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Payroll & Award Interpretation

  • Simplify timesheets and payroll process;

  • Covers common Awards including;

    • Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100]

    • Aged Care Award 2010 [MA000018] 

    • Clerks—Private Sector Award 2010 [MA000002] and 

    • Other awards listed on Fair Work Commission

  • Signal touch payroll ready

  • Simplify leave management

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Attract, Offer & On-boarding

  • Unify candidate profiles, pools and pipelines

  • Improve the candidate experience

  • Simplify the interview process

  • Accelerate offers acceptance

  • Build a high-performance functional team specific to your needs


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HR Core

  • Increase retention with the career path and professional development

  • Elevate performance and feedback

  • Make sound decisions based on analysis

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Financial Management

  • Streamline integration with NDIS and other Claiming processes

  • Manage all accounts payable and receivable

  • Multi-dimension tracing

  • ATO report ready