Built on Microsoft Technology for Agility, Maturity and Security

AvantCare deploys through a modular structure, ensuring we can provide specific solutions tailored to your organisational needs.

Reduce administration by integrated website enquiry form (optional)
Manage client risk in medical conditions and risk assessment
Simplify billing in individualised (e.g. NDIS) or Block funding (e.g. Mental Health Commission) billing calculations
Reduce claiming delay in NDIS and DEX integration
Supports Medical Care integration

Deliver Client centric schedules based on client demands
Simplify rostering by Recurring scheduling templates and prefer support workers for clients schedules
Comply with NDIS and other compliance requirements on skill compliance, client staff ratio and record keeping
Speed up the rostering process by matching support workers with the right skills, travel distance and availability with individual clients
Minimise costs in travel time and distance

Secure storage on client documents such as assessments, service agreements and medical documents
Simplify document version control and collaboration
Getting more done via document templates and workflows

Tailor solutions specific to your organisational needs and ensure you remain agile whilst meeting any industry demands

Marketing Integration

Transform client engagement processes via lead prioritisation, automate hand-off and track progress with shared information
Act upon strategic segments with AI-driven insights
Improve marketing ROI in multi-channel campaigns, personalise buyer experience and survey customers
Simplify event management

Volunteer Management

Simplify the volunteer on-boarding process
Centralise Management of volunteer skills, preferences, certificates and other core volunteer information
Accurate recording of contributions and provide recognition

Donation Management

Manage corporate donations, fundraising programs and planned giving in one source system
Demonstrate social impact through distribution and different indicators

Security & Compliance Information

Incident Management

Manage incidents and complaints in accordance with NDIS Quality and Safeguarding framework
Evidence of incident management for audit
Stay informed via report notifications and escalation workflow
Quality monitoring and improvement

HR Core

Payroll & Award Interpretation

Simplify timesheets and payroll process;
Covers common Awards including;
- Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100]
- Aged Care Award 2010 [MA000018]
- Clerks—Private Sector Award 2010 [MA000002]; and
- Other awards listed on Fair Work Commission
Signal touch payroll ready
Simplify leave management

Financial Management

Reporting & Business Intelligence

Powered by leading analytic and business intelligence platform—Microsoft Power BI
Visualise key business information such as client number, service revenue, resource utilisation and other KPIs
Gain new business insights and make data- driven decisions
Be informed on service standards and service delivery status
Capability to connect beyond CMS, finance, and payroll. Visualise data from health monitoring services, building maintenance and other data sources

Mobility

Designed to simplify and reduce admin time for support workers
Access to the right level of information including work schedule, client information, emergency contact detail, medical conditions, and case notes history
Simplify work in leave requests and availability management
Reduce delay in internal referral and incident reporting. Office 365 also provides the capability to track client-related communications history