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Data Hosted in Australia

AvantCare is built on Microsoft Dynamics 365 and Microsoft Azure, with datahosted in Australian data centreswhere required.

This means:

  • Client data is stored within Australia
  • Data is subject to Australian privacy laws and regulatory frameworks
  • Organisations retain clarity over where their information resides

This is particularly important for aged care, disability, counselling, and out-of-home care providers operating under strict legislative and contractual obligations.

Organisational Control and Governance

AvantCare supports:

  • Role-based access controls aligned to organisational structures
  • Clear data ownership retained by the service provider
  • Audit logs and traceability across user activity
  • Configurable retention and governance policies

Organisations maintain authority over who can access information and how itis used.

Secure Integration Without Compromising Sovereignty

Care providers often rely on multiple systems across finance, payroll, HR, and reporting. AvantCare supports secure, controlled integration within defined boundaries, ensuring that:

  • Data exchanges are governed and auditable
  • External connections use secure authentication protocols
  • Information is not shared outside approved environments

This allows organisations to benefit from integration while maintainingjurisdictional compliance.

AI and Data Boundaries

Where AI capabilities are used:

  • AI within the provider’s Microsoft environment operates under their existing security and identity controls
  • AI services within AvantCare operate within the secure Microsoft-hosted environment
  • Client data is not used to train external or public AI models

All AI functionality operates within defined governance and privacy boundaries.

Supporting Regulatory Confidence

For regulated care environments, data sovereignty supports:

  • Compliance with the Privacy Act and relevant sector legislation
  • Contractual obligations with government departments
  • Audit readiness and information security assurance
  • Protection of vulnerable individuals’ personal information

AvantCare’s architecture is designed to provide long-term clarity, control, and regulatory confidence.