.avif)
Security by Design
Security is embedded into the platform’s operational model, not added as an afterthought.
Key controls include:
- Role-based access controls aligned to organisational structures
- Least-privilege access principles to reduce unnecessary exposure
- Audit trails and activity logging to support traceability andcompliance
- Configurable approval workflows to strengthen governance
- Segregation of duties across sensitive processes
This structure supports accountability while protecting sensitive client andfinancial data.
Data Protection and Privacy
AvantCare supports organisations in meeting privacy and confidentialityobligations across aged care, disability, counselling, and out-of-home careenvironments.
The platform supports:
- Secure management of sensitive personal and clinical information
- Controlled access to safeguarding and incident records
- Data residency within approved Microsoft regions
- Configurable retention and data governance policies
Client data remains within defined security boundaries and is not used forexternal model training or third-party purposes.
AI and Security Controls
Where AI capabilities are used, they operate within secure and governed environments.
- AI within the provider’s Microsoft environment (such as Copilot) operates under the organisation’s existing Microsoft security and identity controls.
- AI capabilities within AvantCare (such as resource scheduling optimisation)operate within the secure Microsoft-hosted platform.
- Access is role-based, auditable, and aligned to organisational governance frameworks.
AI is designed to assist decision-making while preserving professionaljudgement, accountability, and privacy.
Compliance and Ongoing Assurance
AvantCare aligns with industry security standards, including ISO27001-aligned controls, and benefits from Microsoft’s global compliancecertifications and security programs.
Security practices include:
- Continuous monitoring and logging
- Regular updates and patch management
- Structured incident response procedures
- Ongoing platform optimisation and governance review
Security is treated as a continuous responsibility, evolving alongside regulatory expectations and emerging risks.
Built for Long-Term Confidence
By building on Microsoft Dynamics 365, AvantCare provides:
- Enterprise resilience and scalability
- Trusted cloud infrastructure
- Long-term platform sustainability
- Security aligned to regulated care environments
This enables organisations to focus on delivering high-quality care, confident that their platform is secure, governed, and built to support them over the long term.